Legal

Cookie Policy

Last updated: 1 February 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and improve your experience. Similar technologies include localStorage, sessionStorage, and browser extension storage.

2. How We Use Cookies

WaHoOLA uses a minimal set of cookies and local storage. We prioritise your privacy and do not use third-party advertising or tracking cookies.

2.1 Essential Cookies

These are required for our products to function. They cannot be disabled.

Name Purpose Duration
{product}_token Authentication token (JWT) stored in localStorage. Keeps you logged in. 72 hours
{product}_user Basic user profile (name, email) stored in localStorage. Used to display your name in the UI. 72 hours
er_token Chrome extension authentication token stored in chrome.storage.local. Until logout

The {product} prefix varies by product: tq_ (TradeQuote), tc_ (TradeCRM), ss_ (SafeSite), cf_ (ContentForge), qi_ (QuickInvoice), sf_ (ScriptForge), er_ (Email Rewriter).

2.2 Payment Cookies

Name Purpose Provider
__stripe_* Set by Stripe during checkout for fraud prevention and payment processing. Stripe

Stripe cookies are set only during the payment flow and are governed by Stripe's Privacy Policy.

2.3 Cookies We Do NOT Use

WaHoOLA does not use:

3. Chrome Extension Storage

The AI Email Rewriter Chrome extension uses chrome.storage.local to store your authentication token. This is separate from browser cookies and is accessible only to the extension. The token is removed when you log out of the extension.

4. Managing Cookies

You can manage cookies through your browser settings:

Note: Clearing essential cookies/localStorage will log you out of all WaHoOLA products.

5. Changes to This Policy

If we introduce new cookies or change how we use them, we will update this page and change the "Last updated" date. We will not introduce advertising or third-party tracking cookies without notifying you.

6. Contact

For questions about our use of cookies:

WaHoOLA
Email: support@wahoola.com.au
Canberra, ACT, Australia